Frequently asked questions about proxies, targeting and billing

PXGate provides authenticated IPv4 proxy connectivity through residential, mobile-class and hosting/datacenter exits, subject to live availability.

Use residential for a residential-network perspective, mobile for mobile-network testing where available, and datacenter for throughput-focused authorized workloads.

No. PXGate currently provides IPv4 proxy endpoints.

No. Available location and network filters depend on healthy supply at the time of selection.

Create an account, configure access, review the current pricing, select a proxy type and copy an endpoint from your dashboard.

HTTP CONNECT and SOCKS5 are supported. Use the hostname and active ports displayed in the PXGate dashboard.

Use your PXGate-issued username and password. If your account supports it, you may add authorized IPv4 addresses to the allowlist.

Manage proxy access and available credential controls in your account. Treat exported proxy URLs as secrets.

Check your username, password, allowed source addresses and billing/account status. Avoid repeatedly submitting invalid credentials.

Yes, with clients supporting HTTP CONNECT or SOCKS5. See Docs for integration examples.

The gateway selects an eligible exit according to your filters. Subsequent connections may use different exits.

A sticky session attempts to retain an exit during a selected session; it can change or fail if the exit becomes unavailable.

Where eligible inventory is available, selectors can narrow country, city, ASN and network. Too many filters can reduce availability.

Static exit targeting is restricted and may require administrator approval. The gateway does not silently replace a specifically requested static exit.

Yes. Performance varies with origin, destination, geography, upstream networks, service load and protocol.

The platform charges usage in USD per GB under your account-specific rate for the traffic class. Verify the applicable rate in your dashboard.

Traffic accounting can include data transferred through the proxy in both directions. Review your dashboard and agreed commercial terms for the applicable metering method.

Sign in and visit Statistics and Billing to inspect usage and the current balance.

Available deposit methods and their instructions are displayed inside your billing dashboard. Blockchain transactions are irreversible once confirmed.

Refund eligibility depends on the applicable Terms and any mandatory consumer or payment rules. Contact support with the invoice or payment reference.

The gateway may try another eligible exit when rotating. Exact static-IP selection is strict and is not silently changed.

No service can promise zero downtime. Status indicators and response times can vary; report repeated connection problems to support.

No. A proxy changes the apparent network origin of supported traffic, but applications, cookies, accounts and other identifiers may still reveal identity.

Yes. Unauthorized access, spam, fraud, malware distribution and violations of third-party rights are prohibited. See the Terms of Service.

Use the support area in your account or the email address displayed in the website footer.